How Patients Take Phone Survey

Patient Access Options

Following are some of the ways our clients are having patients take phone surveys. Combination of options listed below can be utilized based on client needs:

-   One of our friendly staff members assigned to your organization will conduct the phone surveys by calling your patients
-   We can provide you with a 1-800 number that your patients can contact during normal business hours to provide feedback
-   Interactive voice response (IVR) setup can be utilized for non-operator driven automated surveys

Security

We will work with you to make sure privacy of your patients is respected. We will also guide you to what has worked best for our other clients.