Phone Patient Surveys for Dentist, Chiropractors, Medical Clinics & Hospitals
The Personal Phone Touch
For the healthcare professionals that prefer a more personal touch, we offer our survey services by phone. Most consumers use the Internet in this modern world, but there are many patients who prefer using personal voice calls to convey their thoughts and comments.
As with our online accounts, there are already five samples available to fit the needs of any specific healthcare industry professional: Dentists, Chiropractors, Hospitals and Medical Offices. A generic questionnaire is also available, with a full range of customization for your practice.
We Call Your Patients for Feedback
We employ an experienced staff, prepared to complete customer care questionnaires with your patients. The phone personnel are prepared to explain any questions, while remaining independent. Currently we employe operators conducting surveys in English, Spanish, Hindi, Urdu, & Vietnamese.
Automated System Option
We also offer an automated service, which outputs the exact questions and answers of the online and voice calls. Quick and efficient, patients use the keypad on the telephone to log his or her answers. With either method, our professionals will collect the information accurately and compile the results.
Please view below our sample patient survey for healthcare providers. The demo below simply introduces you to what your patients will step through while taking a phone survey.
A 1-800 number is given to each patient to access the survey. We realize that while your practice runs on a 9 to 5 schedule, your patients likely have different time constraints. Our staff will be available at the times appropriate for your clients.
A Great Deal
Phone surveys are cost effective and is cheaper than hiring a staff to make the phone calls. The results known now may save your practice thousand of dollars, as continued success of any practice depends on patient satisfaction. Administrators, doctors and hospital executives get insight into the expectations of clients and the manner of care provided. We guarantee accurate information and feedback for any healthcare office.
