Patient Satisfaction and the Impact on Malpractice Insurance Quotes
According to an article in the American Medical Association Journal of Ethics (AMA-ASSN) in March 2009, there is a high correlation between patient-doctor satisfaction and the rate of malpractice litigation. While it seems like an almost obvious association, many doctors tend to overlook the fact that basic [...]
“Can I ask you a few questions about the service you received today?”
Customer surveys are everywhere. Whether you are at a brick-and-mortar store making a purchase or surfing online, you’ll eventually run into someone wanting you to take a personal survey. The same should hold true for hospitals and medical facilities as patient surveys are [...]
When you work in a healthcare setting, it’s a delicate balance of medicine and healing. Doctors and nurses need to be compassionate and should make patients feel comfortable and confident in the treatment they receive. However, as with any work environment there needs to have an incentive in place to help motivate employees to go [...]
We understand quite well that the economy is forcing cuts within healthcare in various places, but that doesn’t mean you can sacrifice patient satisfaction. In fact, this is one corner that you cannot cut no matter what. You have to always have that special emphasis on this section of your facility, as it means the [...]
Don’t you want to make sure that your healthcare facility is performing at the highest level possible? Healthcare is becoming a very competitive market, and with the economy in a poor state, the government is cutting back on reimbursements meaning that less and less no. of facilities will survive the “belt tightening”.
You don’t want to [...]
Custom patient satisfaction reporting can be a great way to get the results that you need in the manner that is best suited for you. Getting a format that best determines the measurement of various levels of your facilities or providers (doctors or nurses), while also giving you the best rundown of where your overall [...]
There is nothing worse for a hospital or other type of healthcare facility than getting a bad reputation. This bad reputation can lead to a decline in trust within the patients, and the providers could lose their patients very quickly.
If you are utilizing a third party agency to provide certain services to the patients of [...]
Home healthcare has become a more valuable commodity within the healthcare system, due to the rising costs of care within hospitals and facilities. The focus is to provide high quality care from a less expensive setting that enables patients and providers to work on a more comfortable, efficient, and cost effective basis.
Just as in any [...]
Tell your referring doctors / clinics thanks for sending in the patients and that you are taking good care of them. Also, tell them you have controls in place at your facility to capture any issues that may arise during their patient’s visit.
What issues can arise? From delay in talking to a staff person to [...]
More and more hospitals are holding doctors accountable for patient satisfaction scores and more and more hospitals are incorporating doctor’s patient satisfaction as part of their review process. There are many reasons for this new standardized approach to healthcare and one reason for this is to prevent unprofessional or unethical behavior to go unchecked.
For [...]
If you enjoyed the post, make sure you subscribe to the RSS feed.
© 2012
Powered by WordPress. Design by 
